Simplify, Elevate the Community Experience

Today’s senior living communities must provide the safety, level of service, and modern conveniences residents demand and have now come to expect. Offer an experience your residents and your employees will appreciate with Odyssey Direct, CBORD’s hosted, cashless solution for retail commerce and account management. 

Your residents and employees can use their ID badge or mobile credential and gift cards throughout the community for purchases at your dining venues, gift shops, c-stores, vending machines, concierge desk, and more. You simply link payroll deduction or declining balance accounts to the cards for facility-wide cashless purchases that help limit personal interactions, increase convenience, drive revenue, and improve satisfaction.

Odyssey Direct offers all the benefits of a cloud-based solution and is scalable to grow with you as needed. Deploy modules, features, and services one at a time or all at once. The system supports unlimited cardholders, POS stations and terminals, patron attributes, and service categories.

Increase Patron Satisfaction
Provide a modern, streamlined experience—through flexible meal plans, convenient purchasing, account management, online order-ahead for meals, and staff-assisted mobile meal ordering—that will lead to increased employee, resident, and visitor satisfaction. 

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    Drive Revenue
    Senior living campuses are prime locations for successful retail programs, serving employees, residents, and visitors. Cashless payments drive revenue by increasing the average sale amount. When you make spending more convenient and accessible, your staff and others will spend more within your community.

    Improve Efficiency
    Transaction data is recorded for streamlined and automated accounting procedures. All those accounts you are trying to manage—resident meal plans, volunteer meal plans, gift vouchers, department charges, and staff meal plans—are now a simple swipe. And that simple swipe turns into detailed reporting.

    Increase Productivity and Decrease Costs
    When accounting doesn’t have to chase paper or answer resident account questions and when HR doesn’t have to answer a lot of emails and phone calls from staff wondering how much they spent last payroll period, your financial performance is impacted in a positive way. Credit and debit fees will decrease as cashless payments like payroll deduction increase.

    Offer an experience your employees and your bottom line will appreciate.

    Contact us today to learn more and get started.

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    Where Our Card & Credential Solutions Are

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    Higher Education

    The student experience is about more than their time in the classroom. It’s also about their experience everywhere else on and around campus, and this is where CBORD’s solutions for higher education will help set your school apart.

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    Healthcare

    Connect to your patients, employees, and guests with tools designed to improve safety and satisfaction. Deploy solutions for food production, inventory management, and menu planning that help reduce the costs of managing food and nutrition services.

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    Protect your residents and improve satisfaction with personalized meal ordering. Residents enjoy the specialized service, and your staff appreciates the modern tools that make it easy to keep residents safe.

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    Create an inviting dining program that helps you show employees how much they are valued. Streamline operations to increase revenue, enhance employee convenience, and better manage your food service operations. 

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