Services

Beyond the Technology!

Professional Services

CBORD technology is just the beginning… 

CBORD is not your average technology vendor. We’re your partner. Offering a great product is only the beginning. Delivering reliable solutions to help you work more efficiently and meet your goals is not only what you expect, but what we deliver. Investing with CBORD gives you a strategic partner you can rely on.

Our services include:

  • Training (superuser and end user)
  • Project management
  • Data migration
  • Database build services
  • Database data and setup review
  • Go live support
  • Ongoing data administration

CBORD’s implementation approach provides structure to the project while also having the flexibility to meet the individual needs of your organisation, and our project management services provide a solid framework to deliver predicable results.

CBORD knows organisations often implement software under various constraints, such as resources or timeline, so we can provide a tailored implementation model to suit any organisation, whether it be a train-the-trainer model or a full service where CBORD configures all implementation data and delivers end user training.

Our team of highly skilled professionals have extensive implementation expertise, and all come with prior experience from different areas of industry. This means they understand the complexities of the food service operation and are best positioned to guide the client through to go-live, ensuring the software delivers the expected return on investment.

Data Analytics

Whether you’re forecasting for the future, looking to identify your hospital’s food service strengths, or building your continuous improvement strategy, tracking your data and understanding that data will better position your operation to pinpoint avoidable outcomes and make data-driven decisions.

But the amount of data your operation generates every day is growing exponentially, making it difficult to analyse it to measure performance, spot trends, and discover opportunities. With your data housed in disparate systems across multiple locations, it can be difficult to consolidate this data into digestible, meaningful, and actionable information. Until now.

The CBORD Data Analytics solution enables customers to interact with the valuable data collected within their CBORD systems. With interactive reports and data visualisations, you gain fast insight into your business operations, supporting quality assurance activities and informing evidence-based business and clinical decision making. The CBORD Data Analytics solution will drive performance review and service improvements in areas across the operation.

Discover your data. Rather than extract and view data with a preconceived idea, allow the CBORD Data Analytics solution to guide you to areas of the business that need attention.

Save time. Extracting, collating and analysing data is a labor and time intensive process. Use CBORD Data Analytics to automate the collection, collation, and analysis of your business data, saving valuable time.

 

CBORD Consulting can also provide support and guidance to interpret the data and make strategic operational recommendations tailored to customer values and objectives.

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We pride ourselves on the dynamic relationship between our team, our user community, and our network of carefully curated business partners.

The CBORD Group, Inc.
781 Pacific Highway, Suite 301 Chatswood, NSW 2067

+61 2 9325 5300

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